Frequently Asked Questions
General Trading FAQs
When you open a trade, you do it at the Ask price for Buy trades or at the Bid price for Sell trades. If you were to close the trade, the opposite price is used — the Bid price to close a Buy trade and the Ask price to close a Sell trade. The same applies for calculating the trade’s floating profit or loss. Hence, when opening a new trade, it always starts in the red due to the Bid/Ask spread. This is why, every traders must first beat the spread for their positions to become profitable.
All data stored on our servers remains protected at all times by encryption technology. All account-related transactions of our customers are mediated exclusively via secure internet connections.
Take Profit refers to a pre-set price level at which a trader sells an asset to secure profits before the market price potentially changes, ensuring they capitalize on a favorable price movement in financial trading.
The secondary market refers to a financial marketplace where existing owners can buy and sell previously issued securities, allowing investors to trade assets like stocks and bonds after their initial issuance.
Shielding Your Data with SSL Certificates: Ensuring Secure and Encrypted Connections for Enhanced Data Protection. With an SSL certificate, your sensitive information is encrypted during transmission, providing a trusted layer of security that safeguards your data from potential threats.
We accept Visa and MasterCard cards for direct payments. If you are using the Crypto method to deposit, the service you are using may have a specific credit card type preference.
Credit card deposits may incur minor additional fees due to exchange rate differences. Make sure your bank account linked to your credit card use the same currency. Please contact your bank for the most accurate information.
We provide a range of standard accounts tailored to meet your specific needs. While the account amounts are fixed, we periodically offer exclusive promotions to our valued customers via email or through personalized communication from our dedicated marketing team.
We offer ECN platform to access the Forex market. These platforms inherently contain analytical charts to predict market sentiment and trade better. We also have tools and forex signals to analyse the markets and the price movements more easily. Forex beginners should study our free trading materials to learn how to read charts before they start trading forex online.
Asset ownership has only one investment objective: buy when it’s cheap, sell when it’s expensive. However, cryptocurrencies show volatile price movements, which poses risks for investors. Trading CFDs removes this limitation. Because you can either go long or short your position. This means you can profit even if an asset’s price falls! Likewise, if your position is short, you may incur losses if the asset appreciates in value.
